Porta Planning
(IT Managed Service)

Porta Planning (PP) is a new consultancy built around an established and experienced partnership that specialises in providing commercial planning advice to secure viable development consents and robust real estate solutions.

PP decided to appoint Vistanda to set-up and manage the end-to-end IT environment and provide support services. Our client also recognised the need for ongoing IT strategy advice and recommendations.

Our work included:

  • Provide a fully managed service support desk, technical third-line infrastructure support, full onsite and remote user support, and access to strategic-level IT consultancy
  • Design, build and set-up of a new CLOUD technology footprint including email, file storage, remote access, web and domain hosting with a simple service desk wrapper
  • Becoming the 'Virtual IT Manager' to this niche start-up enterprise

Benefits delivered

  • Increased efficiency on business chargeable time
  • All Service Desk and routine maintenance support are handled transparently
  • Disaster recovery capabilities also built into the design
  • Access to information anywhere, anytime
  • Applications centrally deployed from one CLOUD based location, reducing risk of downtime

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